Service Standards
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There are some things drivers should know about Concord car service and repair. First and foremost, Pitts Repair Service cares about you and your family's safety. And we really appreciate your busin...Published on: Jan 11, 2013 -
All NC pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not for...Published on: Dec 06, 2013
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We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Apr 22, 2014 -
We've all seen drivers do crazy things while driving to or from Concord. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an e...Published on: Jun 04, 2014
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Today we're going to talk about on-board diagnostics and the questions we hear from folks around Concord, NC, who need answers about diagnostic services. They want to know what diagnostics are, what's...Published on: Feb 18, 2015 -
We find that a lot of Concord drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are...Published on: Oct 25, 2016
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Some Concord vehicle owners wonder why Pitts Repair Service and other Concord auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Pitts Repair Service for a tri...Published on: Nov 21, 2016 -
About 80% of the vehicles on Concord roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performi...Published on: Feb 06, 2018 -
When you drop your vehicle off at Pitts Repair Service in Concord, they don't just poke around under your hood looking for stuff to do. Pitts Repair Service professionals have lists and procedure...Published on: May 05, 2019 -
A big part of the service we provide at Pitts Repair Service for our Concord customers is education. We want you to feel confident with your service decisions. And we're always open to questions...Published on: Sep 08, 2019 -
Concord drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowle...Published on: Mar 22, 2020
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One might say the most challenging part of being an automotive service technician at Pitts Repair Service is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems....Published on: May 03, 2020